FW Awards 2009: Contractor of the Year finalists – Pete and Richard Burbage

You’ll struggle to find a more hungry and ambitious contracting outfit than the one run by Pete and Richard Burbage.

Near Northampton, the two brothers’ enthusiasm for their business is infectious, as is their determination to get a job done and get it done well.

“Customer focus is our number one priority – we want to do the best job we can for our customers to make sure they continue as successful operations and stay loyal to us,” says Richard.

“Us being there when we say we will be can make the difference between a good clamp of silage and a bad one, so it’s critical we communicate. If we’ve had a breakdown or something’s gone wrong we’ll always phone ahead to let the customer know; honesty is always the best policy in these situations. We trade on our reputation.”

Read the full article here.

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